Printer Troubleshooting Guide

First try to connect with Printers & Scanners.

Here

Try reconnecting from the print servers

Here

Still nothing?

Check on the printer through the IP address.

Paste into browser > advanced settings

No jobs here but jobs hung in the print queue?

Thats a server error.

Escalate to Data Center Ops.

Hardware related?

Escalate to Desktop Support.

Before your escalate.