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Shared Inbox



If you have recently received access to a shared email account,
first reboot the computer to apply new permissions.

  1. Launch Outlook


  2. From your Inbox, click the File tab


  3. Select Account Settings


  4. And….select Account Settings again!


  5. Select Change


  6. …then More Settings


  7. Next, click on the Advanced tab


  8. Click the Add button


  9. A new window will come up called Add Mailbox.


  10. In the Add Mailbox field, type in the Name of the Mailbox that you would like to add.

  11. If your mailbox is called "Awesome Kitten Adoptions",
    you can just type in "Awesome" or "Kitten" to locate the mailbox.


  12. Click OK to bring up a list of possible matches. 


  13. Select the appropriate match, and click OK.


  14. Click Apply (it might take a couple of minutes for Outlook to process this change),
    then OK, then Next, until complete.


  15. The mailbox will appear in Outlook, alongside your own folders, visible in the left-hand column!


To send emails from a resource email account, check out this article.

So much thanks to Ben Le for this tutorial!

Please see INC0212814 for reference








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